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minmax(0,1fr)}.dashboard-content-inner{padding-inline:22px}}@media (width<=850px){.dashboard-layout{padding-bottom:76px;display:block}.dashboard-sidebar{z-index:50;width:100%;height:72px;padding:8px 10px calc(8px + env(safe-area-inset-bottom));-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#050505f5;border-top:1px solid #ffffff1a;border-right:0;flex-direction:row;align-items:center;position:fixed;inset:auto 0 0;overflow:visible}.dashboard-sidebar-main{width:100%}.dashboard-brand,.sidebar-logout{display:none}.sidebar-nav{grid-template-columns:repeat(6,minmax(0,1fr));gap:4px;width:100%;margin:0;display:grid}.sidebar-link{text-align:center;border-radius:8px;flex-direction:column;justify-content:center;gap:3px;min-width:0;min-height:52px;padding:6px 2px;font-size:10px}.sidebar-link 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input{box-sizing:border-box;color:#111;width:100%;height:50px;font:inherit;background:#fff;border:1px solid #dedfe3;border-radius:10px;outline:none;padding:0 14px;font-size:13px;transition:border-color .15s,box-shadow .15s,background-color .15s}.login-field input::placeholder{color:#aaadb5}.login-field input:hover{border-color:#c7c9cf}.login-field input:focus{border-color:#2c61f4;box-shadow:0 0 0 3px #2c61f41a}.login-password-field{position:relative}.login-password-field input{padding-right:48px}.login-password-toggle{color:#858993;cursor:pointer;background:0 0;border:0;border-radius:8px;place-items:center;width:38px;height:38px;padding:0;display:grid;position:absolute;top:50%;right:7px;transform:translateY(-50%)}.login-password-toggle:hover{color:#171717;background:#f5f6f8}.login-password-toggle:focus-visible,.login-submit:focus-visible{outline-offset:2px;outline:2px solid #2c61f4}.login-eye-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.7px;width:18px;height:18px}.login-error{box-sizing:border-box;color:#b42318;background:#fff4f3;border:1px solid #ffd7d2;border-radius:9px;align-items:center;gap:9px;min-height:44px;padding:10px 12px;font-size:12px;display:flex}.login-error>span{color:#fff;background:#d92d20;border-radius:50%;flex:0 0 20px;place-items:center;width:20px;height:20px;font-size:11px;font-weight:750;display:grid}.login-error p{margin:0}.login-submit{color:#fff;width:100%;min-height:50px;font:inherit;cursor:pointer;background:#070707;border:1px solid #070707;border-radius:10px;justify-content:center;align-items:center;gap:10px;margin-top:4px;padding:0 17px;font-size:13px;font-weight:660;transition:transform .15s,background-color .15s,box-shadow .15s,opacity .15s;display:flex;box-shadow:0 10px 24px #0000001a}.login-submit svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:17px;height:17px}.login-submit:hover:not(:disabled){background:#181818;transform:translateY(-1px);box-shadow:0 13px 28px #00000024}.login-submit:disabled{cursor:wait;opacity:.58}.login-footnote{color:#a0a3aa;letter-spacing:.025em;margin-top:34px;font-size:10px}@media (width<=1040px){#root>main.login-page{grid-template-columns:minmax(390px,.88fr) minmax(420px,1fr)}.login-showcase-inner{width:min(100% - 58px,620px)}.login-showcase-copy h1{font-size:clamp(39px,5.3vw,58px)}}@media (width<=820px){#root>main.login-page{background:#fff;min-height:100svh;display:block}.login-showcase{display:none}.login-panel{min-height:100svh;padding:38px 24px}.login-mobile-brand{display:inline-flex}.login-panel-inner{width:min(100%,460px)}}@media (width<=480px){.login-panel{align-items:start;padding:30px 20px 40px}.login-mobile-brand{margin-bottom:72px}.login-form-heading h2{font-size:27px}.login-form-heading{margin-bottom:30px}}@media (prefers-reduced-motion:reduce){.login-showcase-wave span{animation:none}.login-submit,.login-field input{transition:none}}.dashboard-page{width:100%;color:var(--text);flex-direction:column;gap:22px;display:flex}.dashboard-page-header{justify-content:space-between;align-items:flex-start;gap:24px;min-height:72px;display:flex}.dashboard-page-header h1{letter-spacing:-.04em;margin:2px 0 5px;font-size:clamp(28px,3vw,36px);font-weight:650}.dashboard-eyebrow{color:#1f5fff;letter-spacing:.08em;text-transform:uppercase;font-size:12px;font-weight:700}.dashboard-page-intro{color:var(--text-muted);font-size:14px}.dashboard-refresh-button,.dashboard-button{box-sizing:border-box;min-height:39px;font:inherit;cursor:pointer;border:0;border-radius:8px;justify-content:center;align-items:center;gap:8px;font-size:13px;font-weight:600;text-decoration:none;transition:transform .15s,background-color .15s,border-color .15s,box-shadow .15s,opacity .15s;display:inline-flex}.dashboard-refresh-button{color:var(--text-strong);background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);padding:0 13px}.dashboard-refresh-button:hover:not(:disabled),.dashboard-button:hover{transform:translateY(-1px)}.dashboard-refresh-button:hover:not(:disabled){border-color:var(--border-strong)}.dashboard-refresh-button:disabled{cursor:wait;opacity:.65}.dashboard-refresh-button:focus-visible,.dashboard-button:focus-visible,.dashboard-text-link:focus-visible,.dashboard-call-row:focus-visible,.dashboard-action-link:focus-visible,.dashboard-health-link:focus-visible{outline-offset:2px;outline:2px solid #2f65ff}.dashboard-refresh-icon,.dashboard-button-icon,.dashboard-text-link-icon,.dashboard-action-chevron,.dashboard-call-chevron{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:16px;height:16px}.dashboard-refresh-icon--spinning{animation:.85s linear infinite dashboard-spin}@keyframes dashboard-spin{to{transform:rotate(360deg)}}.dashboard-inline-error{color:var(--danger);background:var(--danger-bg);border:1px solid color-mix(in srgb, var(--danger) 25%, transparent);border-radius:9px;padding:11px 14px;font-size:13px}.dashboard-agent-card{box-sizing:border-box;color:#fff;background:radial-gradient(circle at 76% 0,#7097ff94,#0000 38%),linear-gradient(135deg,#2356f5 0%,#1042dc 64%,#0732b7 100%);border:1px solid #2659ffb3;border-radius:14px;align-items:stretch;min-height:198px;padding:28px 30px;display:flex;position:relative;overflow:hidden;box-shadow:0 18px 44px #1646d72e,inset 0 1px #fff3}.dashboard-agent-card:after{content:"";pointer-events:none;background-image:linear-gradient(#ffffff09 1px,#0000 1px),linear-gradient(90deg,#ffffff09 1px,#0000 1px);background-size:24px 24px;position:absolute;inset:0;-webkit-mask-image:linear-gradient(90deg,#0000 25%,#000);mask-image:linear-gradient(90deg,#0000 25%,#000)}.dashboard-agent-card-content{z-index:2;flex-direction:column;justify-content:space-between;align-items:flex-start;gap:18px;width:min(56%,620px);display:flex;position:relative}.dashboard-agent-card-heading{align-items:center;gap:10px;display:flex}.dashboard-agent-card-icon{color:#fff;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff21;border:1px solid #ffffff29;border-radius:10px;place-items:center;width:36px;height:36px;display:grid}.dashboard-agent-card-icon-svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.7px;width:19px;height:19px}.dashboard-agent-status{color:#f4fff6;background:#12934c57;border:1px solid #aaffc840;border-radius:999px;align-items:center;gap:6px;min-height:25px;padding:0 10px;font-size:11px;font-weight:650;display:inline-flex}.dashboard-agent-status span{background:#7dffa8;border-radius:50%;width:6px;height:6px;box-shadow:0 0 0 4px #7dffa81f}.dashboard-agent-label{color:#ffffffb8;margin-bottom:2px;font-size:12px;font-weight:600}.dashboard-agent-card h2{color:#fff;letter-spacing:-.045em;margin:0 0 4px;font-size:clamp(24px,3vw,34px);font-weight:650}.dashboard-agent-description{color:#ffffffc7;font-size:14px}.dashboard-button--dark{color:#fff;background:#040816e0;border:1px solid #ffffff1f;padding:0 15px;box-shadow:0 8px 18px #00000029}.dashboard-button--dark:hover{background:#05070c}.dashboard-button--primary{color:#fff;background:#1d55f5;padding:0 16px}.dashboard-agent-wave{z-index:1;fill:url(#dashboard-wave-gradient);opacity:.88;filter:drop-shadow(0 0 20px #ffffff29);width:43%;height:132px;position:absolute;top:50%;right:3%;transform:translateY(-50%)}.dashboard-kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;display:grid}.dashboard-kpi-card,.dashboard-panel{background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow)}.dashboard-kpi-card{box-sizing:border-box;border-radius:12px;align-items:flex-start;gap:15px;min-height:126px;padding:20px;display:flex}.dashboard-kpi-icon{border-radius:11px;flex:0 0 42px;place-items:center;width:42px;height:42px;display:grid}.dashboard-kpi-icon--blue{color:#2059ef;background:#edf3ff}.dashboard-kpi-icon--violet{color:#6a4ce5;background:#f1efff}.dashboard-kpi-icon--cyan{color:#0986a7;background:#eaf9fc}.dashboard-kpi-icon-svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.75px;width:20px;height:20px}.dashboard-kpi-label{color:var(--text-muted);margin-bottom:4px;font-size:12px;font-weight:550}.dashboard-kpi-value{color:var(--text-strong);letter-spacing:-.045em;margin-bottom:3px;font-size:clamp(26px,3vw,34px);font-weight:680;line-height:1.05}.dashboard-kpi-value--duration{font-size:clamp(22px,2.5vw,31px)}.dashboard-kpi-meta{color:var(--text-muted);font-size:11px}.dashboard-main-grid{grid-template-columns:minmax(0,1.65fr) minmax(280px,.75fr);align-items:start;gap:16px;display:grid}.dashboard-panel{border-radius:12px}.dashboard-recent-panel{min-width:0;overflow:hidden}.dashboard-panel-heading{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:18px;padding:19px 20px 17px;display:flex}.dashboard-panel-heading--compact{border-bottom:0}.dashboard-panel-heading h2,.dashboard-health-card h2{color:var(--text-strong);letter-spacing:-.02em;margin:0 0 3px;font-size:15px;font-weight:650}.dashboard-panel-heading p{color:var(--text-muted);font-size:12px}.dashboard-text-link,.dashboard-health-link{color:#1d55f5;white-space:nowrap;align-items:center;gap:4px;font-size:12px;font-weight:620;text-decoration:none;display:inline-flex}.dashboard-text-link:hover,.dashboard-health-link:hover{text-underline-offset:3px;text-decoration:underline}.dashboard-call-list{flex-direction:column;display:flex}.dashboard-call-row{box-sizing:border-box;min-height:66px;color:inherit;border-bottom:1px solid var(--border);grid-template-columns:36px minmax(150px,1fr) 94px 82px 18px;align-items:center;gap:12px;padding:11px 18px;text-decoration:none;transition:background-color .15s;display:grid}.dashboard-call-row:last-child{border-bottom:0}.dashboard-call-icon{color:#2c61ec;background:#edf3ff;border-radius:9px;place-items:center;width:34px;height:34px;display:grid}.dashboard-call-icon-svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.75px;width:16px;height:16px}.dashboard-call-identity{flex-direction:column;gap:2px;min-width:0;display:flex}.dashboard-call-identity strong{color:var(--text-strong);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:620;overflow:hidden}.dashboard-call-identity span,.dashboard-call-duration{color:var(--text-muted);font-size:11px}.dashboard-call-duration{text-align:right}.dashboard-status-badge{white-space:nowrap;border-radius:999px;justify-content:center;justify-self:end;align-items:center;min-height:24px;padding:0 8px;font-size:10px;font-weight:650;display:inline-flex}.dashboard-status-badge--completed{color:#187647;background:#eaf9f0}.dashboard-status-badge--in-progress{color:#1e5bc8;background:#edf4ff}.dashboard-status-badge--failed{color:#bd3d34;background:#fff0ef}.dashboard-call-chevron{color:var(--text-muted)}.dashboard-side-column{flex-direction:column;gap:16px;display:flex}.dashboard-actions-panel{overflow:hidden}.dashboard-action-list{flex-direction:column;gap:3px;padding:0 10px 10px;display:flex}.dashboard-action-link{min-height:48px;color:var(--text-strong);border-radius:8px;grid-template-columns:30px minmax(0,1fr) 16px;align-items:center;gap:10px;padding:0 10px;text-decoration:none;transition:background-color .15s;display:grid}.dashboard-action-link:hover{background:var(--bg-subtle)}.dashboard-action-link>span{color:#275df1;background:#edf3ff;border-radius:8px;place-items:center;width:30px;height:30px;display:grid}.dashboard-action-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:15px;height:15px}.dashboard-action-link strong{font-size:12px;font-weight:600}.dashboard-action-chevron{color:var(--text-muted)}.dashboard-health-card{color:#fff;background:radial-gradient(circle at 100% 100%,#275eff8c,#0000 46%),#08090c;border:1px solid #17191f;border-radius:12px;padding:20px;box-shadow:0 12px 30px #00000024}.dashboard-health-card--warning{background:radial-gradient(circle at 100% 100%,#e78b1b75,#0000 48%),#0c0a08}.dashboard-health-card-header{align-items:flex-start;gap:11px;display:flex}.dashboard-health-icon{color:#fff;background:#ffffff17;border:1px solid #ffffff1a;border-radius:9px;flex:0 0 34px;place-items:center;width:34px;height:34px;display:grid}.dashboard-health-icon-svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:17px;height:17px}.dashboard-health-label{color:#ffffff8c;letter-spacing:.05em;text-transform:uppercase;margin-bottom:4px;font-size:10px;font-weight:650}.dashboard-health-card h2{color:#fff;font-size:14px;line-height:1.4}.dashboard-health-stats{border:1px solid #ffffff1a;border-radius:9px;grid-template-columns:repeat(3,minmax(0,1fr));margin:18px 0;display:grid;overflow:hidden}.dashboard-health-stats span{color:#ffffff87;text-align:center;border-right:1px solid #ffffff1a;flex-direction:column;gap:2px;min-width:0;padding:10px 6px;font-size:9px;display:flex}.dashboard-health-stats span:last-child{border-right:0}.dashboard-health-stats strong{color:#fff;font-size:15px}.dashboard-health-link{color:#fff}.dashboard-empty-state{box-sizing:border-box;text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:256px;padding:36px 20px;display:flex}.dashboard-empty-state-icon{color:#275df1;background:#edf3ff;border-radius:12px;place-items:center;width:46px;height:46px;margin-bottom:13px;display:grid}.dashboard-empty-state-icon-svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.75px;width:21px;height:21px}.dashboard-empty-state h3{margin-bottom:4px;font-size:14px}.dashboard-empty-state p{color:var(--text-muted);font-size:12px}.dashboard-data-note{color:var(--text-muted);text-align:center;flex-wrap:wrap;justify-content:center;align-items:center;gap:7px;font-size:10px;display:flex}.dashboard-error-card{background:var(--bg-elevated);border:1px solid var(--border);border-radius:14px;flex-direction:column;justify-content:center;align-items:flex-start;gap:16px;min-height:240px;padding:30px;display:flex}.dashboard-error-card>div{max-width:580px}.dashboard-error-card h1{margin-bottom:6px}.dashboard-error-icon{fill:none;width:28px;height:28px;color:var(--danger);stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.7px}.dashboard-page--loading{pointer-events:none}.dashboard-skeleton{background:linear-gradient(90deg, var(--border) 25%, var(--bg-elevated) 50%, var(--border) 75%);background-size:200% 100%;border-radius:10px;animation:1.3s ease-in-out infinite dashboard-skeleton}.dashboard-skeleton--title{width:220px;height:34px}.dashboard-skeleton--subtitle{width:340px;max-width:75%;height:16px;margin-top:-14px}.dashboard-skeleton--hero{border-radius:14px;width:100%;height:198px}.dashboard-skeleton-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;display:grid}.dashboard-skeleton--card{height:126px}.dashboard-skeleton--table{width:100%;height:330px}@keyframes dashboard-skeleton{0%{background-position:200% 0}to{background-position:-200% 0}}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .dashboard-kpi-icon--blue,:root:not([data-theme=light]) .dashboard-call-icon,:root:not([data-theme=light]) .dashboard-action-link>span,:root:not([data-theme=light]) .dashboard-empty-state-icon{color:#7ca1ff;background:#305bcf2e}:root:not([data-theme=light]) .dashboard-kpi-icon--violet{color:#ae9aff;background:#6a4ce52b}:root:not([data-theme=light]) .dashboard-kpi-icon--cyan{color:#5ed6ee;background:#0986a729}:root:not([data-theme=light]) .dashboard-status-badge--completed{color:#69da9f;background:#18764733}:root:not([data-theme=light]) .dashboard-status-badge--in-progress{color:#82aaff;background:#1e5bc833}:root:not([data-theme=light]) .dashboard-status-badge--failed{color:#ff9188;background:#bd3d3433}}:root[data-theme=dark] .dashboard-kpi-icon--blue,:root[data-theme=dark] .dashboard-call-icon,:root[data-theme=dark] .dashboard-action-link>span,:root[data-theme=dark] .dashboard-empty-state-icon{color:#7ca1ff;background:#305bcf2e}:root[data-theme=dark] .dashboard-kpi-icon--violet{color:#ae9aff;background:#6a4ce52b}:root[data-theme=dark] .dashboard-kpi-icon--cyan{color:#5ed6ee;background:#0986a729}:root[data-theme=dark] .dashboard-status-badge--completed{color:#69da9f;background:#18764733}:root[data-theme=dark] .dashboard-status-badge--in-progress{color:#82aaff;background:#1e5bc833}:root[data-theme=dark] .dashboard-status-badge--failed{color:#ff9188;background:#bd3d3433}@media (width<=1120px){.dashboard-main-grid{grid-template-columns:minmax(0,1.4fr) minmax(260px,.8fr)}.dashboard-call-row{grid-template-columns:36px minmax(130px,1fr) 78px 76px 16px;gap:9px}}@media (width<=930px){.dashboard-agent-card-content{width:67%}.dashboard-agent-wave{opacity:.68;width:48%;right:-7%}.dashboard-main-grid{grid-template-columns:1fr}.dashboard-side-column{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}}@media (width<=700px){.dashboard-page{gap:17px}.dashboard-page-header{min-height:0}.dashboard-page-header h1{font-size:29px}.dashboard-refresh-button span{display:none}.dashboard-refresh-button{width:40px;padding:0}.dashboard-agent-card{min-height:220px;padding:23px}.dashboard-agent-card-content{width:80%}.dashboard-agent-wave{opacity:.38;width:66%;right:-22%}.dashboard-kpi-grid,.dashboard-skeleton-grid{grid-template-columns:1fr}.dashboard-kpi-card{min-height:106px}.dashboard-side-column{grid-template-columns:1fr}.dashboard-call-row{grid-template-columns:34px minmax(0,1fr) auto 16px}.dashboard-call-duration{display:none}.dashboard-panel-heading{align-items:flex-start}}@media (width<=520px){.dashboard-agent-card-content{width:100%}.dashboard-agent-wave{opacity:.22;width:82%;height:96px;inset:auto -22% 0 auto;transform:none}.dashboard-panel-heading{flex-direction:column;gap:9px}.dashboard-call-row{padding-inline:13px}.dashboard-status-badge{padding-inline:7px}.dashboard-data-note span:nth-child(2),.dashboard-data-note span:nth-child(4){display:none}.dashboard-data-note{flex-direction:column;gap:2px}}@media (width<=700px){.dashboard-page{gap:20px}.dashboard-agent-card{min-height:235px;padding:25px}.dashboard-kpi-card{min-height:115px}}.dashboard-agent-card--unconfigured .dashboard-agent-status{color:#785818;background:#fff4d8}.dashboard-agent-card--unconfigured .dashboard-agent-status>span{box-shadow:none;background:currentColor}.call-detail-page{flex-direction:column;gap:18px;display:flex}.call-detail-back-link{width:fit-content;color:var(--text-muted);align-items:center;gap:7px;font-size:12px;font-weight:550;text-decoration:none;transition:color .15s;display:inline-flex}.call-detail-back-link:hover{color:var(--text-strong)}.call-detail-back-link:focus-visible{outline-offset:3px;border-radius:4px;outline:2px solid #4d78ff}.call-detail-page-header{background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:13px;justify-content:space-between;align-items:flex-start;gap:20px;padding:24px 26px;display:flex}.call-detail-eyebrow{color:#285cff;letter-spacing:.055em;text-transform:uppercase;margin-bottom:5px;font-size:11px;font-weight:700}.call-detail-page-header h1{letter-spacing:-.03em;margin-bottom:5px;font-size:27px}.call-detail-page-header p:last-child{color:var(--text-muted);font-size:12px}.call-detail-status{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;min-height:25px;padding:0 9px;font-size:10px;font-weight:700;display:inline-flex}.call-detail-status--completed{color:#187647;background:#eaf9f0}.call-detail-status--in-progress{color:#1e5bc8;background:#edf4ff}.call-detail-status--failed{color:#bd3d34;background:#fff0ef}.call-detail-summary-card{background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:12px;grid-template-columns:1.15fr 1.35fr .8fr .7fr;display:grid;overflow:hidden}.call-detail-summary-card>div{border-right:1px solid var(--border);box-sizing:border-box;flex-direction:column;justify-content:center;gap:5px;min-width:0;min-height:88px;padding:17px 20px;display:flex}.call-detail-summary-card>div:last-child{border-right:0}.call-detail-summary-card span{color:var(--text-muted);letter-spacing:.045em;text-transform:uppercase;font-size:9px;font-weight:700}.call-detail-summary-card strong{min-width:0;color:var(--text-strong);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.call-detail-conversation-card{background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:13px;overflow:hidden}.call-detail-conversation-header{border-bottom:1px solid var(--border);box-sizing:border-box;align-items:center;min-height:76px;padding:17px 22px;display:flex}.call-detail-conversation-header h2{margin-bottom:3px;font-size:15px}.call-detail-conversation-header p{color:var(--text-muted);font-size:11px}.call-detail-transcript{box-sizing:border-box;flex-direction:column;gap:13px;max-width:820px;min-height:300px;margin:0 auto;padding:24px;display:flex;overflow-y:visible}.call-detail-message{max-width:76%}.call-detail-message--customer{align-self:flex-start}.call-detail-message--agent{align-self:flex-end}.call-detail-message-meta{color:var(--text-muted);align-items:center;gap:7px;margin-bottom:5px;font-size:9px;display:flex}.call-detail-message-meta strong{color:var(--text-strong);font-size:10px}.call-detail-message p{color:var(--text-strong);background:var(--bg-subtle);border:1px solid var(--border);border-radius:11px 11px 11px 3px;padding:11px 13px;font-size:12px;line-height:1.6}.call-detail-message--agent p{color:#153d9e;background:#eef4ff;border-color:#d9e5ff;border-radius:11px 11px 3px}.call-detail-empty,.call-detail-error-card{box-sizing:border-box;text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:260px;padding:36px;display:flex}.call-detail-empty strong{color:var(--text-strong);margin-bottom:4px;font-size:13px}.call-detail-empty p,.call-detail-error-card p{max-width:420px;color:var(--text-muted);font-size:12px}.call-detail-error-card{background:var(--bg-elevated);border:1px solid var(--border);border-radius:13px;min-height:350px}.call-detail-error-card h1{margin-bottom:6px;font-size:22px}.call-detail-page--loading{pointer-events:none}.call-detail-skeleton{background:linear-gradient(90deg, var(--border) 25%, var(--bg-elevated) 50%, var(--border) 75%);background-size:200% 100%;border-radius:10px;animation:1.25s ease-in-out infinite call-detail-skeleton}.call-detail-skeleton--back{width:145px;height:15px}.call-detail-skeleton--title{width:100%;height:110px}.call-detail-skeleton--summary{width:100%;height:88px}.call-detail-skeleton--conversation{width:100%;height:460px}@keyframes call-detail-skeleton{0%{background-position:200% 0}to{background-position:-200% 0}}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .call-detail-status--completed{color:#69da9f;background:#18764733}:root:not([data-theme=light]) .call-detail-status--in-progress{color:#82aaff;background:#1e5bc833}:root:not([data-theme=light]) .call-detail-status--failed{color:#ff9188;background:#bd3d3433}:root:not([data-theme=light]) .call-detail-message--agent p{color:#a9c1ff;background:#264eb433;border-color:#5881e638}}:root[data-theme=dark] .call-detail-status--completed{color:#69da9f;background:#18764733}:root[data-theme=dark] .call-detail-status--in-progress{color:#82aaff;background:#1e5bc833}:root[data-theme=dark] .call-detail-status--failed{color:#ff9188;background:#bd3d3433}:root[data-theme=dark] .call-detail-message--agent p{color:#a9c1ff;background:#264eb433;border-color:#5881e638}.call-detail-feedback-card{background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:13px;flex-direction:column;gap:16px;padding:22px 24px;display:flex}.call-detail-feedback-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.call-detail-feedback-header h2{margin-bottom:3px;font-size:15px}.call-detail-feedback-header p{max-width:460px;color:var(--text-muted);font-size:11px}.call-detail-feedback-toggle,.call-detail-feedback-submit{color:#fff;cursor:pointer;white-space:nowrap;background:#285cff;border:0;border-radius:9px;height:36px;padding:0 16px;font-size:12px;font-weight:600;transition:background .15s,opacity .15s}.call-detail-feedback-toggle:hover,.call-detail-feedback-submit:not(:disabled):hover{background:#1d4ad6}.call-detail-feedback-submit:disabled,.call-detail-feedback-cancel:disabled{opacity:.55;cursor:not-allowed}.call-detail-feedback-form{border-top:1px solid var(--border);flex-direction:column;gap:14px;padding-top:4px;display:flex}.call-detail-feedback-form fieldset{border:0;flex-wrap:wrap;gap:10px 18px;padding:0;display:flex}.call-detail-feedback-form legend{width:100%;color:var(--text-muted);letter-spacing:.045em;text-transform:uppercase;margin-bottom:8px;font-size:10px;font-weight:700}.call-detail-feedback-radio{color:var(--text-strong);cursor:pointer;align-items:center;gap:6px;font-size:12px;display:inline-flex}.call-detail-feedback-field{flex-direction:column;gap:6px;display:flex}.call-detail-feedback-field span{color:var(--text-muted);letter-spacing:.045em;text-transform:uppercase;font-size:10px;font-weight:700}.call-detail-feedback-field textarea{color:var(--text-strong);background:var(--bg-subtle);border:1px solid var(--border);font:inherit;resize:vertical;border-radius:9px;padding:10px 12px;font-size:12px;line-height:1.5}.call-detail-feedback-field textarea:focus-visible{outline-offset:1px;outline:2px solid #4d78ff}.call-detail-feedback-error{color:#bd3d34;font-size:12px}.call-detail-feedback-actions{justify-content:flex-end;gap:10px;display:flex}.call-detail-feedback-cancel{height:36px;color:var(--text-strong);border:1px solid var(--border);cursor:pointer;background:0 0;border-radius:9px;padding:0 16px;font-size:12px;font-weight:600}.call-detail-feedback-list{border-top:1px solid var(--border);flex-direction:column;gap:10px;padding-top:4px;display:flex}.call-detail-feedback-item{background:var(--bg-subtle);border:1px solid var(--border);border-radius:10px;padding:12px 14px}.call-detail-feedback-item-meta{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 10px;margin-bottom:6px;display:flex}.call-detail-feedback-item-meta strong{color:var(--text-strong);font-size:12px}.call-detail-feedback-item p{color:var(--text-strong);font-size:12px;line-height:1.5}.call-detail-feedback-expected{color:var(--text-muted);margin-top:6px}.call-detail-feedback-status{white-space:normal;text-align:left;overflow-wrap:anywhere;border-radius:11px;justify-content:center;align-items:center;min-width:0;max-width:100%;min-height:22px;padding:0 9px;font-size:9px;font-weight:700;line-height:1.4;display:inline-flex}@media (width<=640px){.call-detail-feedback-status{padding:4px 9px}}.call-detail-feedback-status--to-review{color:#8a5a00;background:#fff6e6}.call-detail-feedback-status--in-progress{color:#1e5bc8;background:#edf4ff}.call-detail-feedback-status--to-verify{color:#6a3fb5;background:#f4edff}.call-detail-feedback-status--resolved{color:#187647;background:#eaf9f0}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .call-detail-feedback-status--to-review{color:#f0c26b;background:#8a5a0038}:root:not([data-theme=light]) .call-detail-feedback-status--in-progress{color:#82aaff;background:#1e5bc833}:root:not([data-theme=light]) .call-detail-feedback-status--to-verify{color:#c9aaff;background:#6a3fb538}:root:not([data-theme=light]) .call-detail-feedback-status--resolved{color:#69da9f;background:#18764733}}:root[data-theme=dark] .call-detail-feedback-status--to-review{color:#f0c26b;background:#8a5a0038}:root[data-theme=dark] .call-detail-feedback-status--in-progress{color:#82aaff;background:#1e5bc833}:root[data-theme=dark] .call-detail-feedback-status--to-verify{color:#c9aaff;background:#6a3fb538}:root[data-theme=dark] .call-detail-feedback-status--resolved{color:#69da9f;background:#18764733}@media (width<=850px){.call-detail-summary-card{grid-template-columns:repeat(2,minmax(0,1fr))}.call-detail-summary-card>div:nth-child(2){border-right:0}.call-detail-summary-card>div:nth-child(-n+2){border-bottom:1px 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h1{letter-spacing:-.035em;margin-bottom:5px;font-size:31px;font-weight:650}.calls-page-subtitle{color:var(--text-muted);font-size:13px}.calls-refresh-button{min-height:40px;color:var(--text-strong);background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);font:inherit;cursor:pointer;border-radius:9px;justify-content:center;align-items:center;gap:8px;padding:0 14px;font-size:12px;font-weight:600;transition:border-color .15s,background-color .15s,transform .15s;display:inline-flex}.calls-refresh-button:hover:not(:disabled){border-color:var(--border-strong);background:var(--bg-subtle)}.calls-refresh-button:active:not(:disabled){transform:translateY(1px)}.calls-refresh-button:disabled{cursor:default;opacity:.62}.calls-refresh-button:focus-visible,.calls-search-field:focus-within,.calls-period-field select:focus-visible,.calls-list-row:focus-visible{outline-offset:2px;outline:2px solid #4d78ff}.calls-button-icon,.calls-search-icon,.calls-alert-icon,.calls-row-meta-icon,.calls-phone-icon-svg,.calls-empty-icon-svg,.calls-no-results-icon,.calls-detail-placeholder-icon-svg,.calls-detail-error-icon,.calls-conversation-empty-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.7px}.calls-button-icon{width:15px;height:15px}.calls-button-icon--spinning{animation:.8s linear infinite calls-spin}.calls-alert{border:1px solid;border-radius:11px;align-items:flex-start;gap:11px;padding:14px 16px;font-size:12px;display:flex}.calls-alert--error{color:var(--danger);background:var(--danger-bg);border-color:color-mix(in srgb, var(--danger) 22%, transparent)}.calls-alert-icon{flex:0 0 18px;width:18px;height:18px;margin-top:1px}.calls-alert strong{color:currentColor}.calls-alert p{opacity:.83;margin-top:2px}.calls-filter-card{background:var(--bg-elevated);border:1px solid var(--border);min-height:66px;box-shadow:var(--shadow);box-sizing:border-box;border-radius:12px;grid-template-columns:minmax(220px,1fr) 220px auto;align-items:center;gap:12px;padding:11px 13px;display:grid}.calls-search-field{background:var(--bg-subtle);border:1px solid var(--border);box-sizing:border-box;border-radius:8px;align-items:center;gap:9px;min-width:0;height:42px;padding:0 12px;display:flex}.calls-search-icon{width:16px;height:16px;color:var(--text-muted);flex:0 0 16px}.calls-search-field input{width:100%;min-width:0;height:100%;color:var(--text-strong);font:inherit;background:0 0;border:0;outline:0;padding:0;font-size:12px}.calls-search-field input::placeholder{color:var(--text-muted)}.calls-period-field{height:42px;color:var(--text-muted);background:var(--bg-subtle);border:1px solid var(--border);border-radius:8px;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:8px;padding-left:11px;font-size:11px;display:grid}.calls-period-field select{min-width:0;height:100%;color:var(--text-strong);font:inherit;cursor:pointer;background:0 0;border:0;outline:0;padding:0 30px 0 8px;font-size:12px;font-weight:550}.calls-filter-count{flex-direction:column;align-items:flex-end;min-width:108px;padding:0 7px;display:flex}.calls-filter-count strong{color:var(--text-strong);font-size:16px;line-height:1.1}.calls-filter-count span{color:var(--text-muted);white-space:nowrap;margin-top:2px;font-size:10px}.calls-content-grid{grid-template-columns:minmax(560px,1.55fr) minmax(330px,.9fr);align-items:start;gap:16px;min-height:600px;display:grid}.calls-list-card,.calls-detail-card,.calls-empty-state{background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:13px}.calls-list-card{min-width:0;overflow:hidden}.calls-list-header{box-sizing:border-box;border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;min-height:75px;padding:18px 20px;display:flex}.calls-list-header h2{margin-bottom:3px;font-size:15px}.calls-list-header p{color:var(--text-muted);font-size:11px}.calls-list-table{min-width:0}.calls-list-columns,.calls-list-row{grid-template-columns:minmax(160px,1.25fr) minmax(135px,1fr) minmax(95px,.65fr) minmax(86px,.6fr) minmax(70px,.45fr);align-items:center;gap:10px;display:grid}.calls-list-columns{min-height:42px;color:var(--text-muted);background:var(--bg-subtle);border-bottom:1px solid var(--border);letter-spacing:.045em;text-transform:uppercase;box-sizing:border-box;padding:0 18px;font-size:9px;font-weight:700}.calls-list-row{width:100%;min-height:68px;color:var(--text);border:0;border-bottom:1px solid var(--border);box-sizing:border-box;font:inherit;text-align:left;cursor:pointer;background:0 0;padding:10px 18px;font-size:11px;transition:background-color .15s,box-shadow .15s}.calls-list-row:last-child{border-bottom:0}.calls-list-row:hover{background:var(--bg-subtle)}.calls-list-row--selected{background:linear-gradient(90deg,#285cff18,#285cff06);position:relative;box-shadow:inset 3px 0 #285cff}.calls-phone-cell{align-items:center;gap:9px;min-width:0;display:flex}.calls-phone-cell strong{min-width:0;color:var(--text-strong);text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:620;overflow:hidden}.calls-phone-icon{color:#285cff;background:#edf3ff;border-radius:8px;flex:0 0 28px;place-items:center;width:28px;height:28px;display:grid}.calls-phone-icon-svg{width:13px;height:13px}.calls-date-cell{color:var(--text-muted)}.calls-duration-cell,.calls-message-count{color:var(--text-muted);align-items:center;gap:5px;display:inline-flex}.calls-row-meta-icon{flex:0 0 13px;width:13px;height:13px}.calls-status-badge{white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;min-height:23px;padding:0 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3px;padding:10px 12px;font-size:11px;line-height:1.55}.calls-message--agent p{color:#153d9e;background:#eef4ff;border-color:#d9e5ff;border-radius:10px 10px 3px}.calls-detail-placeholder,.calls-detail-error,.calls-conversation-empty,.calls-no-results,.calls-empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;display:flex}.calls-detail-placeholder,.calls-detail-error{box-sizing:border-box;min-height:500px;padding:28px}.calls-detail-placeholder-icon,.calls-empty-icon{color:#285cff;background:#edf3ff;border-radius:12px;place-items:center;width:46px;height:46px;margin-bottom:13px;display:grid}.calls-detail-placeholder-icon-svg,.calls-empty-icon-svg{width:20px;height:20px}.calls-detail-placeholder h2,.calls-detail-error h2,.calls-empty-state h2{margin-bottom:4px;font-size:14px}.calls-detail-placeholder p,.calls-detail-error p,.calls-empty-state p,.calls-no-results p,.calls-conversation-empty p{max-width:300px;color:var(--text-muted);font-size:11px}.calls-detail-error-icon{width:28px;height:28px;color:var(--danger);margin-bottom:12px}.calls-conversation-empty{min-height:230px;padding:24px}.calls-conversation-empty-icon{width:24px;height:24px;color:var(--text-muted);margin-bottom:10px}.calls-conversation-empty strong,.calls-no-results strong{color:var(--text-strong);margin-bottom:4px;font-size:12px}.calls-no-results{min-height:340px;padding:28px}.calls-no-results-icon{width:24px;height:24px;color:var(--text-muted);margin-bottom:10px}.calls-empty-state{box-sizing:border-box;min-height:450px;padding:40px}.calls-detail-loading{flex-direction:column;gap:14px;padding:24px 20px;display:flex}.calls-page--loading{pointer-events:none}.calls-skeleton{background:linear-gradient(90deg, var(--border) 25%, var(--bg-elevated) 50%, var(--border) 75%);background-size:200% 100%;border-radius:10px;animation:1.25s ease-in-out infinite calls-skeleton}.calls-skeleton--title{width:270px;height:34px}.calls-skeleton--subtitle{width:380px;max-width:80%;height:14px;margin-top:-12px}.calls-skeleton--filters{height:66px}.calls-skeleton--list,.calls-skeleton--detail{min-height:600px}.calls-skeleton--detail-title{width:62%;height:24px}.calls-skeleton--detail-line{width:78%;height:12px}.calls-skeleton--detail-meta{width:100%;height:74px}.calls-skeleton--conversation{width:100%;height:340px}@keyframes calls-spin{to{transform:rotate(360deg)}}@keyframes calls-skeleton{0%{background-position:200% 0}to{background-position:-200% 0}}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .calls-phone-icon,:root:not([data-theme=light]) .calls-detail-placeholder-icon,:root:not([data-theme=light]) .calls-empty-icon{color:#7ca1ff;background:#305bcf2e}:root:not([data-theme=light]) .calls-status-badge--completed{color:#69da9f;background:#18764733}:root:not([data-theme=light]) .calls-status-badge--in-progress{color:#82aaff;background:#1e5bc833}:root:not([data-theme=light]) .calls-status-badge--failed{color:#ff9188;background:#bd3d3433}:root:not([data-theme=light]) .calls-message--agent p{color:#a9c1ff;background:#264eb433;border-color:#5881e638}}:root[data-theme=dark] .calls-phone-icon,:root[data-theme=dark] .calls-detail-placeholder-icon,:root[data-theme=dark] .calls-empty-icon{color:#7ca1ff;background:#305bcf2e}:root[data-theme=dark] .calls-status-badge--completed{color:#69da9f;background:#18764733}:root[data-theme=dark] .calls-status-badge--in-progress{color:#82aaff;background:#1e5bc833}:root[data-theme=dark] .calls-status-badge--failed{color:#ff9188;background:#bd3d3433}:root[data-theme=dark] .calls-message--agent p{color:#a9c1ff;background:#264eb433;border-color:#5881e638}@media (width<=1180px){.calls-content-grid{grid-template-columns:minmax(500px,1.3fr) minmax(310px,.8fr)}.calls-list-columns,.calls-list-row{grid-template-columns:minmax(150px,1.2fr) minmax(126px,1fr) minmax(84px,.65fr) minmax(76px,.6fr)}.calls-list-columns span:last-child,.calls-message-count{display:none}}@media (width<=980px){.calls-content-grid{grid-template-columns:1fr}.calls-detail-card{min-height:500px}.calls-transcript{max-height:none}}@media (width<=720px){.calls-page{gap:16px}.calls-page-header h1{font-size:28px}.calls-refresh-button span{display:none}.calls-refresh-button{width:40px;padding:0}.calls-filter-card{grid-template-columns:1fr;padding:12px}.calls-period-field{grid-template-columns:auto 1fr}.calls-filter-count{flex-direction:row;justify-content:flex-start;align-items:baseline;gap:5px;min-width:0;padding:2px 1px 0}.calls-list-columns{display:none}.calls-list-row{grid-template-columns:minmax(0,1fr) auto;gap:7px 12px;min-height:82px;padding:13px 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0}.document-extraction-status pre{white-space:pre-wrap;overflow-wrap:anywhere;border:1px solid var(--border,#ddd);background:var(--bg-elevated,#fff);max-height:220px;font:inherit;border-radius:6px;padding:10px;overflow:auto}.document-extraction-status summary:focus-visible{outline:2px solid var(--av-blue,#285cff);outline-offset:3px;border-radius:3px}.pilot-knowledge-list .document-extraction-status span{display:inline}.pilot-document-state{flex:1;min-width:0}.pilot-knowledge-list>li{flex-wrap:wrap;align-items:flex-start}.pilot-knowledge-list>li>div:first-child{flex:1;min-width:160px}@media (width<=700px){.pilot-document-state{flex-basis:100%}}.knowledge-page{width:100%;color:var(--text);flex-direction:column;gap:20px;display:flex}.knowledge-header{justify-content:space-between;align-items:flex-start;gap:28px;min-height:74px;display:flex}.knowledge-eyebrow,.knowledge-panel-kicker{color:#1f5fff;letter-spacing:.09em;text-transform:uppercase;font-size:11px;font-weight:750}.knowledge-header 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transparent)}.knowledge-alert--error{color:var(--danger);background:var(--danger-bg);border-color:color-mix(in srgb, var(--danger) 24%, transparent)}.knowledge-alert-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;flex:0 0 17px;width:17px;height:17px}.knowledge-alert button{color:currentColor;cursor:pointer;background:0 0;border:0;border-radius:6px;place-items:center;width:26px;height:26px;margin-left:auto;padding:0;display:grid}.knowledge-alert button:hover{background:#7f7f7f1a}.knowledge-alert-close-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-width:1.8px;width:14px;height:14px}.knowledge-toolbar{grid-template-columns:minmax(230px,1fr) minmax(190px,240px) 40px auto;align-items:center;gap:10px;display:grid}.knowledge-search,.knowledge-filter{min-width:0;position:relative}.knowledge-search input,.knowledge-filter select,.knowledge-field input,.knowledge-field select,.knowledge-field 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#2f65ff1a}.knowledge-search-icon,.knowledge-filter-icon{z-index:1;pointer-events:none;fill:none;width:16px;height:16px;stroke:var(--text-muted);stroke-linecap:round;stroke-linejoin:round;stroke-width:1.75px;position:absolute;top:50%;left:13px;transform:translateY(-50%)}.knowledge-filter:after{content:"";border-right:1.5px solid var(--text-muted);border-bottom:1.5px solid var(--text-muted);pointer-events:none;width:6px;height:6px;position:absolute;top:50%;right:14px;transform:translateY(-70%)rotate(45deg)}.knowledge-primary-button,.knowledge-secondary-button,.knowledge-icon-button,.knowledge-row-action,.knowledge-panel-close,.knowledge-panel-tab{font:inherit;cursor:pointer;transition:transform .15s,border-color .15s,background-color .15s,color .15s,box-shadow .15s,opacity .15s}.knowledge-primary-button,.knowledge-secondary-button{white-space:nowrap;border-radius:8px;justify-content:center;align-items:center;gap:8px;min-height:40px;padding:0 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var(--border)}.knowledge-secondary-button:hover:not(:disabled){border-color:var(--border-strong);transform:translateY(-1px)}.knowledge-primary-button:disabled,.knowledge-secondary-button:disabled,.knowledge-icon-button:disabled,.knowledge-row-action:disabled,.knowledge-panel-close:disabled{cursor:not-allowed;opacity:.55}.knowledge-action-icon{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:16px;height:16px}.knowledge-icon-button{width:40px;height:40px;color:var(--text);background:var(--bg-elevated);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:8px;place-items:center;padding:0;display:grid}.knowledge-icon-button:hover:not(:disabled){color:var(--text-strong);border-color:var(--border-strong)}.knowledge-action-icon--spinning{animation:.85s linear infinite knowledge-spin}@keyframes 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